Grievance Redressal System
We, HP Private Wealth Advisory (‘HPPWA’), which is a proprietorship run and managed by Himanshu Pravinchandra Pandya (SEBI registration Number – INA000017310), are committed to offering best services to our clients. In the event of a complaint regarding our services, we will do our best to address and solve it in the most proficient manner.
In case of any grievance/complaint against HPPWA, please contact:
Principal Officer: Himanshu Pandya | Email id: himanshu@hpprivatewealth.com | Contact Details: +91-9821529611
Registered Office: C – 1404, Serenity Towers, Raheja Reflections, Thakur Village, Kandivali East, Mumbai – 400101
Correspondence Office: C – 1404, Serenity Towers, Raheja Reflections, Thakur Village, Kandivali East, Mumbai – 400101
If not satisfied with the response of HPPWA, you can lodge your grievances with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI.
SCORES
SCORES may be accessed through SCORES mobile application as well, same can be downloaded from below link:
https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330
Corresponding SEBI regional/local office address – Plot No.C4-A, ‘G’ Block Bandra-Kurla Complex, Bandra (East), Mumbai – 400051
For any queries, feedback, or assistance, please contact SEBI Office on toll-free helpline at 1800227575 or 18002667575.
ODR Portal
ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”.
A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link – https://smartodr.in/
Annexure B- Grievance Redressal Mechanism (for Accessibility Issues)
Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)
In compliance with the SEBI circular, HPPWA has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
Dedicated Channels
Email: himanshu@hpprivatewealth.com | Helpline: +91-9821529611 (operational Mon–Fri, 9:30 AM – 6:00 PM)
Web Form
Fill out the form to help us understand your concerns:
Process
All accessibility-related grievances will be acknowledged within 2 working days.
Resolution/response will be provided within 15 working days.
Complex issues requiring longer timelines will be communicated clearly to the complainant.
Escalation Matrix
Level 1:
Principal Officer: Himanshu Pandya | Email: himanshu@hpprivatewealth.com | Contact: +91-9821529611
Level 2:
Compliance Officer: Himanshu Pandya | Email: himanshu@hpprivatewealth.com | Contact: +91-9821529611